WHO KNEW that Hanover Residents on the Town’s Water Supply Can Track Their Water Consumption in Real Time?

EyeOn Water is a free tool (available in both iOS and android as well as a web portal) that gives Hanover water account holders access to their water consumption data in an easy-to-understand format. EyeOn Water not only allows users to compare their water usage across various time frames, but it will also detect leaks and notify the user. In this video, the EyeOn Water’s manufacturer, Badger Meter, gives a detailed tour of the app’s dashboard and provides guidance on the app’s many features. To sign up for the EyeOn Water tool, you will need your account number, which begins with a “U” (or a “9” if you are a sewer-only customer), as well as your service address zip code. Your account number can be found on your most recent water/sewer bill. If your residence does not yet have an upgraded meter, you can schedule an appointment to have it installed here. 

The EyeOn Water app only works with the ultrasonic water meters that the Town has been replacing in residences on town water. The town began the water replacement program in 2023.  As of October 2025, approximately 67% of the town’s meters have been replaced with these ultrasonic meters. The new meters have cellular antennae which enable both the town and account holders to read their meters in real time.

 With the ability to track and compare water usage in real time, individuals, households and businesses can significantly improve water use efficiency/resiliency. Everyone has a part to play in water use efficiency, conservation and resiliency.